Shipping policy

Delivery

We currently deliver to addresses in the United Kingdom only. All orders are sent with DPD, and all prices below include VAT.

Delivery options

  • DPD Next Working Day (Mon–Fri): £8.93
  • DPD Next Working Day before 12pm (Mon–Fri): £10.50
  • DPD Next Working Day before 10:30am (Mon–Fri): £26.25
  • DPD Saturday: £12.60
  • DPD Saturday before 12pm: £16.80
  • DPD Saturday before 10:30am: £31.50
  • Free DPD Next Working Day delivery on orders of £500 or more

Order cut-off times

For next working day delivery, order before 4pm Monday to Friday, or before 11am on Sunday. For Saturday delivery, order before 4pm on Friday and choose one of the DPD Saturday services at checkout. Orders sent with any other service will not be delivered on a Saturday. Orders placed after the cut-off are sent the next working day. We don't deliver on bank holidays.

Tracking

Once your order is on its way, you'll get a confirmation email with tracking details from DPD.

Problems with your delivery

If your order is late, damaged or missing items, email info@baskbeauty.co.uk with your order number and we'll sort it out.